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Privacy Policy

The Survive & Thrive Collective
Last updated: 29 July 2025
Contact: admin@surviveandthrivecollective.co.uk

1. Introduction

We care deeply about your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you interact with The Survive & Thrive Collective — including through our coaching, webinars, membership, community spaces and newsletters.

We comply with UK GDPR and the Data Protection Act 2018. The Survive & Thrive Collective is run by Dr Kate Davies as a sole trader and is the Data Controller for your information.

2. What Data We Collect

We may collect the following types of personal data:

  • Contact details: such as your name and email address

  • Information you share with us: for example, in sign-up forms, coaching sessions, or feedback

  • Participation details: like event bookings, program sign-ups, or newsletter preferences

  • Sensitive information: e.g., if you choose to share details about mental health or neurodivergence (only ever with consent)

  • Technical data: such as your IP address when using our website

3. How We Collect Data

We collect data when you:

  • Sign up for our newsletter or waitlist

  • Book coaching or register for events

  • Complete forms or surveys

  • Interact with us via email or in our online community

  • Use third-party tools we rely on (e.g. Calendly, Stripe, MailerLite)

4. How We Use Your Data

We use your information to:

  • Provide our services (coaching, events, memberships, resources)

  • Communicate with you about bookings and updates

  • Send newsletters and information you’ve opted into

  • Understand your needs so we can improve what we offer

  • Fulfil any legal, tax, or financial obligations

5. Legal Bases for Processing

We process your data under one or more of the following legal bases:

  • Consent — e.g. when you sign up for emails

  • Legitimate interest — e.g. to manage our business and respond to enquiries

  • Contract — e.g. when you book services

  • Legal obligation — e.g. keeping financial records

6. Special Category Data

If you share sensitive personal information (e.g. about your health or family), we only use it with your explicit consent, and strictly for the purpose of supporting you.

7. Marketing

We’ll only send marketing emails if you’ve opted in or interacted with our services. You can unsubscribe at any time by clicking the link in our emails or contacting us.

8. Who We Share Your Data With

We may share your data with:

  • Our trusted third-party service providers (e.g. payment systems, email platforms)

  • Legal or financial professionals where required

  • Authorities, if legally required
    We never sell your data or use it for unethical purposes.

9. International Transfers

Some of our providers store data outside the UK. We ensure appropriate safeguards (like standard contractual clauses) are in place to protect your information.

10. How We Keep Your Data Safe

We use secure systems and password-protected devices to protect your data. Only authorised people have access, and we only keep your data for as long as needed.

11. Data Retention

We keep personal data for up to 6 years after your last interaction unless you request otherwise (and we’re legally able to delete it). We may keep anonymised data for analysis or reporting.

12. Your Rights

You have rights under data protection law, including:

  • Accessing the data we hold about you

  • Correcting inaccurate information

  • Asking us to delete or restrict your data

  • Withdrawing consent at any time

  • Filing a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email us: admin@surviveandthrivecollective.co.uk

13. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on our website.